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ANSWERS IN ONE PLACE

How do I restore an existing subscription?

Use the original store account and the Freelove account linked to the purchase.

  1. Sign in to the same Apple or Google account used for the purchase, then open the Freelove account it belongs to.
  2. Open Membership and use Restore purchases where offered. Wait for the store and Freelove to finish checking.
  3. If access is still missing, check that the subscription is active in the original store and contact Support with the order reference and error message.

Apple: restoring in-app purchases

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